FAQ

Questions, answered.

Can't find what you're looking for? Send us a quote request and a specialist will get back to you the same day.

Pallets & products
What pallet sizes do you carry?+

We carry standard pallet sizes in stock, plus custom sizing available on request.

What's the difference between new and recycled pallets?+

New pallets are built from fresh lumber to your size and load requirements. Recycled pallets are inspected and repaired for dependable, cost-effective reuse.

Do you offer heat-treated pallets for export?+

Yes — heat-treated pallet options are available for customers who require compliant international shipping materials, subject to availability and applicable requirements.

Ordering & delivery
How does the quote process work?+

Send us the details on quantity, condition, or delivery location, and requested date. We'll confirm availability and provide clear pricing and an estimated delivery timeline.

Do you deliver locally?+

Yes — we provide dependable pallet delivery throughout Dallas–Fort Worth and surrounding areas.

Do you offer recurring deliveries?+

Yes — for businesses that order pallets regularly, we can help coordinate repeat orders and scheduled deliveries.

Programs & account
Can you pick up unwanted pallets?+

Yes — we can discuss pickup, removal, or recycling options for unwanted pallets based on condition, quantity, and location.

Do I need an account to request a quote?+

No — quote requests can be submitted without creating an account.

Still have a question?

Reach out and a specialist will walk you through the right pallet program.

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